Please note that most vendors are only recently supporting Vista. It is highly recommended that you upgrade to Windows 10 or 8.
No further development will take place on these products and security updates are no longer issued. These products are no longer actively supported by Microsoft. If we are unable to resolve your Windows 9x/2000/XP/Vista issue, you may be able to find help in Microsoft's Knowledge Base. NOTE: Windows 95/98, Windows Me, Windows 2000, Windows XP, and Windows Vista are no longer supported by the Help Desk. All applications were tested on a fresh Windows Vista build, not an upgrade installation from Windows XP. Remember everyone, you are supposed to have those programs shut down during install.This document details application vendor support for Vista and the results of software compatibility testing with the Windows Vista 32-bit operating system. He said it seems to be an issue with firewall/antivirus/vista programming. You will find the contact number on that web site. After the computer restarts, you have to shut off all firewalls, and antivirus programs to reinstall. They said NOT to use the Nero 7 disk to uninstall. They told me to go to, support, nero 7, tools, clean tools, nero7 (or just try this link: h ttp://Download this cleaning tool, it will clean the damaged nero 7 from vist. "I contacted Nero Directly over the phone. Sorry for the misleading information folks. We have beaten this to death with Hp online help and to no avail. There is no doubt that using the Nero website installation does get it up and running (at least it did for me), but during the installation, the "hbqscnvw.exe" file (that enables the scanning device to fuction) gets lost. After telling everyone I found a way to make Nero 7 work with Vista, I come to determine that everything works except for the actual scanning interface. Below is information I posted that is partially incorrect.
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